The role of ICT in COVID 19 Pandemic era

Information Communication Technology (ICT) is one of the pillars of operations in humanitarian organizations in this modern era. Just like any other support service department, ICT contributes a lot starting from project proposals writing up to the implementation part of it. When we say that ICT is a “Pillar” meaning that we always need IT resources to be available in order to give support to other pillars and keep the organization on its feet, so that it can achieve the vision and mission for which it exists. As all of us know that technology in particular ICT, has changed the way we work. Computers, printers, scanners, tablets, Internet, smart phones, radios, satellite phones, GPS trackers and other IT accessories are nowadays needed more than before in humanitarian organizations. Computers have reduced the burden of doing too much paperwork such as project proposals and reports writing. Due to the presence of Internet, we can now communicate and exchange messages (emails) electronically from anywhere on earth and at any time since Internet does not go to sleep. We have also observed that when there is Internet in the office or once the internet goes off, no work will be done. Everyone will be waiting for the Internet to come back and resume work. Some people will either go out to town or just take a break and wait until Internet comes back. They cannot not do anything even if it means to wait for 4 hours. This change of altitude and behavior regarding Internet is phenomenal. It shows that our lives are slowly becoming dependable on ICT.